We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us in the event you have a complaint.
We are Hot Pickle Limited, a limited company registered in England and Wales under registered number 07009343 and have our registered office at Lincoln House, Ground Floor Unit 2, 1-3 Brixton Road, London SW9 6DE (Hot Pickle). We respect the privacy of all who visit this website and benefit from our services. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of the GDPR.
The personal information we collect and use
In the course of providing our services to you and hosting this website we may collect the following personal information when you provide it to us:
- Full name
- Email address
- telephone number
- IP addresses
How we use your personal information
We use the personal information you provide to us to provide and market our services, to notify you about changes to our services and to fulfil our contractual obligations.
To the extent we collect personal information from website visitors, this is for our legitimate business purposes. For example, to monitor our website activity and improve our website offering to users.
Information Collection, Use, and Sharing
We are the data controller of the information collected on this site.
We only have access to/collect information that you voluntarily give us via email, telephone or other direct contact from you. We will not sell or rent this information to anyone.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will only share your information with third parties outside of our organisation that assist us in the running of our business including providing services to you.
We may transfer your personal information to third party organisations located outside the European Economic Area (in the USA) to store your personal information. We have in place appropriate contractual safeguards with those third parties that are designed to help safeguard your privacy and give you remedies in the unlikely event of a misuse of your personal information.
We may also wish to provide you with relevant information about any services or events we think may be of interest to you. If you would rather not receive this information, you can contact us anytime and let us know firstname.lastname@example.org
Retention of your information
We will hold your personal information for no longer than necessary but in any event no longer than 6 years after you cease to be a customer (unless we are legally required to or have a legitimate business reason to continue retaining it).
Your Access to and Control Over Information
You may opt out of future marketing contacts from us at any time by contacting us via the email address or phone number given on our website. You can also do the following at any time:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Restrict our processing of your personal information
- Request personal information in a machine-readable re-useable form
- Object to us processing your personal information.
If you have provided consent for the processing of your personal information, you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.
Please note that these rights are not absolute and on occasion they may be overridden by our need to comply with our legal obligations. In addition, your exercise of these rights may result in us being unable to fulfil our contractual obligations towards you.
If you would like to exercise any of these rights for you, you will need to:
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
- let us know what right you are exercising and the data it relates to.
Right to complain to the Information Commissioner’s Office
If you complain to us and you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can contact the Information Commissioner’s Office (ICO). This link will take you to the ICO’s website: https://ico.org.uk/.
We take appropriate precautions to protect your information. When you submit personal information via the website, your information is protected both online and offline.
Wherever we collect personal information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect personal information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, administration or emergency contacts) are granted access to personal information. The computers/servers in which we store personal information are kept in a secure environment.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of the data transmitted to our site; any transmission is at your own risk.
All trade marks and images are the trade marks or copyright of their respective owners and are used with kind permission.